Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Ricbborges
Level 7

Tv aberta depois de um tempo ( mais de 1 hora) volta sozinha a tela inicial

Saudações, adiquiri minha Roku tv 50 "a 3 dias, após as configurações, observe que depois de um certo tempo na televisão aberta que é ligada a cabo pela Claro tv, retorna sozinha a tela inicial, oque faço.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Tv aberta depois de um tempo ( mais de 1 hora) volta sozinha a tela inicial

@Ricbborges

Thanks for the post.

Please be aware that the Roku Community only supports the English language and we had to use Google Translate to understand your inquiry.

Have you tried checking to see if the Bandwidth Saver feature is enabled on your TV? For more information about the Bandwidth Saver, visit our Support page here: How do I use Bandwidth Saver to avoid going over my internet data cap?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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