Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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LilZebra
Level 7

TuneIn - Low Pitched "OK" Sound Every 20 secs.

I have TuneIn.com on all my devices and the Roku is the only one that every 20 seconds or so I get a low pitched tone that is the same as when you select "OK" on a Roku menu. It's very irritating to hear this. Happens on all channels AFAIK.

There appears to be a pattern to it as it'll do this every 20 seconds -- :12, :32, :52 only.

Device is an RCA 3261 32".
5 REPLIES 5\
renojim
Community Streaming Expert

Re: TuneIn - Low Pitched "OK" Sound Every 20 secs.

If you set the "Menu volume" to Off in the Roku settings does the sound go away?
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pschleuse
Level 7

Re: TuneIn - Low Pitched "OK" Sound Every 20 secs.

Thanks for the suggestion. It's not an acceptable workaround to the bug, but as a diagnostic, yes: if the menu volume is off the "OK" sounds go away. But keeping Menu Volume off all the time isn't acceptable to me.

rossjason
Level 7

Re: TuneIn - Low Pitched "OK" Sound Every 20 secs.

I have the same issue. Any updates?

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renojim
Community Streaming Expert

Re: TuneIn - Low Pitched "OK" Sound Every 20 secs.

I don't use the channel, but does it have a screensaver that overrides your usual screensaver?  I have to wonder if they're periodically sending a keypress to inhibit the usual screensaver from invoking.  I'd try to get in touch with the developer.

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Brandinog
Level 7

Re: TuneIn - Low Pitched "OK" Sound Every 20 secs.

This was perfect. Who needs that annoying beep in the menu anyway. 

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