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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Theoldman
Level 7
‎06-17-2021 07:12 PM

Tubi Channel issue

Having the same issue on one channel "Tubi" One movie no volume, the other lost video but kept sound. Tried the unplugging and no joy. Also I have tried going on other apps and there is buffering and the screen freezes.

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RokuDanny-R
Roku Employee
Roku Employee
‎06-18-2021 12:58 PM

Re: Issues with Roku Express and Netflix

@Theoldman

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does this clear up the issue you are seeing?
 

Thanks,
Danny​​​​​​​

 

Danny R.
Roku Forum Moderator
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