Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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lkfitch
Level 7

Trying to upgrade Paramount+ from Roku TV

So Paramount+ tells me to go to settings, then my account, then hit Upgrade.   Only there is no upgrade button.  I've tried from the actual Roku TV, my phone, the computer and the Xbox.

When I go to manage subscriptions it only shows the cancel button.   

Anyone know how I can give these people more money?  I mean you would think upgrade buttons wouldn't be so hard to find!

 

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renojim
Community Streaming Expert

Re: Trying to upgrade Paramount+ from Roku TV

Do you have it on all those devices? If you subscribed through Roku there is no upgrade option, but then again you would only be able to access it through a Roku device.  Cancel your Roku subscription and subscribe directly through Paramount+.

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