Channel Issues & Questions

[rlramirez77]

As of yesterday, the YT channel on my Roku Premier started showing the first row of recommended content suggestions 2-3 times their normal size. Makes sense on a small screen, but on a 50+ inch screen these content preview cards/panels are like 12x15" in size. The rest of them are the usual 6x9" or so. As I said, if this is an enhancement for smaller Roku TVs, then check the config of the device first and don't apply the giant card mode to legacy devices.

[renojim]

This has nothing to do with Roku.  Take it up with Google/Youtube.

[rlramirez77]

Are you a Roku developer/support person? 

[renojim]

Nope, just another user - one that knows how Roku works.  For the most part Roku does not develop the channels/apps.  If you have a problem with a particular channel/app you have to take it up with the developer (i.e., not Roku).

[Strega]

You can browse the channel store to see who creates/develops an app.  The Youtube app says: "Developed by: Google".  By the way, many/most Rokus are stand-alone media players so they may not really have any idea how big the screen is, but I think developers assume that people usually sit further back from larger screens so it mostly evens out.

[RokuDanny-R · Accepted solution]

@rlramirez77

Thanks for the posts.

As stated previously in this thread, for more information about that channel's features and functionality, you'll want to contact Youtube support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Youtube support here: https://support.google.com/youtube/?hl=en#topic=9257498
 

Thanks,
Danny