Channel Issues & Questions

[TonyL]

Hello, does anyone know how, or if I can view an event purchased on Tixr using my Roku, instead of viewing it on my phone, or computer. Thanks

[Mjohnsonii]

I also need this info

[cassnc]

me also.

[Mjohnsonii]

I am thinking I will have to cast from my phone to my TV

[ThorBonkour]

I emailed them & they gave me a link to download the channel but then when you go to the channel on roku it says go to tixr.com/activate to punch in a code but no such site comes up. Very frustrating

[SRHVH]

Log into your Roku account.

Click Add Channel. 

Click ok on the warning pop-up 

Click Yes to Add TIXR channel to your Roku account

Locate TIXR play app on your TV screen

Visit tixr.com/activate 

Enter device code shown on your TV 

Hope this helps!  

[Carlos3522]

Excuse me, where is the pop-up warning? in the mobile app or on the tv?

[TonyL]

Tixr play app is not showing up on my screen even after system update. Is it instant or does it take a while 

[TonyL]

Tixr play app never shows up on my tv. Followed all the steps, app just doesn’t show up on tv. 

[Ceadda]

1. Click this link on your desktop or mobile device: https://my.roku.com/account/add?channel=RZ55DV

2. Log into your Roku account

3. Click “add channel”
4. Click “OK” to the warning message pop-up

5. Click “Yes, add channel” to the “Add Tixr Play to your Roku account?” pop-up

6. Locate the Tixr Play app on your Roku TV screen

7. Visit tixr.com/activate and log in to your Tixr account

8. Enter the device code shown on your TV

9. Click Activate

Source: Tixr website

Source URL: https://support.tixr.com/support/solutions/articles/44001938050-streaming-recommendations

However, the app many not be available in your region for some reason. This was the case with me, receiving error message "The channel code provided is associated with a channel not available in your region."

It is possible TIXR is unaware of this error, preventing Roku customers from accessing their app.