Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Tiny Desk Concerts

Why is the Tiny Desk Concerts channel not working anymore? Keeps telling me service not available?

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3 Replies
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Roku Employee
Roku Employee

Re: Tiny Desk Concerts

@KWS 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Tiny Desk Concerts

Had the same issue with Tiny Desk Concerts. Followed the instructions and removed the channel,but cannot add it back because it no longer appears on the channel lists. 

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Roku Employee
Roku Employee

Re: Tiny Desk Concerts

@craigatl 

Thanks for the update.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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