Channel Issues & Questions

[PlasticJesus]

When I'm in YouTube TV and paused and the screensaver comes on, if I hit the home button it used to just unpause or even maybe go back to the main menu but now it tries to install Disney Plus automatically.

What the **bleep** is going on here? I don't want Disney Plus and I have my homepage completely cleared out of all the unwanted channels. Why has it started trying to automatically install something just because I try to return to the home screen?

[DBDukes]

Do any of the four buttons on the lower section of the remote indicate they are shortcuts to Disney Plus? If so, might it be possible that particular button is also activating?

One troubleshooting step to take: use the Roku remote in the app on your phone. Does hitting HOME from the app cause the same behavior, or is it only with that remote?

[renojim]

And are you sure you're pressing Home and not Play/Pause or Select?  They will sometimes install channels advertised in the Roku screensavers.  Change your screensaver to something like the clock or disable it altogether and it probably won't happen.

[boogernose]

you can use the phone app.

new remotes are like 20 bucks.