Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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59
Level 7

The Word Network crash when loading

Who do you call or address the issue with 

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4 REPLIES 4\
RokuDanny-R
Roku Employee
Roku Employee

Re: The Word Network crash when loading

@59 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
mikeroc
Level 7

Re: The Word Network crash when loading

me too.. fix it please

 

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mikeroc
Level 7

Word Network crash when loading

There is No App for "Word"       Word Network.....

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RokuDanny-R
Roku Employee
Roku Employee

Re: Word Network crash when loading

@mikeroc 

Thanks for the post.

Can you please clarify the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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