Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Search instead for 
Did you mean: 
juan2watch
Level 7

Re: The Roku Channel

"Streamer111" wrote:
But you are still able to load the channel?

I can load channel. Just can't play most of the videos.
0 Kudos
Streamer111
Level 7

Re: The Roku Channel

Well, I'm hoping this is not coincidence, and they found something to fix, because I was able to launch the channel today!
I was able to resume Andromeda, yay!
0 Kudos
juan2watch
Level 7

Re: The Roku Channel

I still have the same problem with playing most videos.
0 Kudos
Streamer111
Level 7

Re: The Roku Channel

I've just been concentrating on the Andromeda TV series.
I haven't tried anything else.
Can you list a specific video you can't load?
I can check to see if I am able to load it.
0 Kudos
atc98092
Level 16

Re: The Roku Channel

I just tried playing Dirty Harry on the least powerful Roku I have (Insignia 24" TV) and it loaded immediately. Seems to be playing fine. 
Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
0 Kudos
RokuShawnS
Level 10

Re: The Roku Channel

I'm not seeing any issues as well.
C. Shawn Smith
Community Liaison

------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
0 Kudos
uclabruin98
Level 7

Re: The Roku Channel

For some reason, on my Roku Premiere +, the Roku Channel won't work. When I click on a movie, it tries to load and then just stops. I've tried deleting the app, re-boot, and reinstall and still I can not watch anything. Also, I don't show any of the news channels. The Roku Channel seems to work okay on my Roku stick on my other TV, however. 

Anyway to fix this?

Device ID is 7KA748894785
0 Kudos
RokuShawnS
Level 10

Re: The Roku Channel

What firmware is that device showing?  (Settings > System > About)?
C. Shawn Smith
Community Liaison

------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
0 Kudos
Streamer111
Level 7

Re: The Roku Channel

And, for what it's worth, I am unable to load the channel again.
I get the same error I was getting a few weeks ago.
0 Kudos
uclabruin98
Level 7

Re: The Roku Channel

"RokuShawnS" wrote:
What firmware is that device showing?  (Settings > System > About)?

Hi Shawn,
It shows software: 8.1.0 bulid 4113-29, if that's what you mean
and serial # if u need it is YR008S894785
0 Kudos