Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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daved9313
Level 7

The Roku Channel kicks back to the home screen (Streaming+ Black)

Bought the Streaming and Streaming+ from Walmart both doing the same thing.  When I click on The Roku Channel it just kicks back to the home screen it's been a week now.
I'm in IT for 25+ years so it is connected to my WiFi properly and all other channels work.
It's updated, I've removed and added the app several times, Restarted it, tried it on a couple of different TV's, connected it to the hotspot on my phone, took it back to the store and got another one, opened two support tickets.
Still, the ROKU channel kicks back to the home screen.
Before I return this and try the Firestick anyone have any final suggestions?
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Tivoburkee
Level 10

Re: The Roku Channel kicks back to the home screen (Streaming+ Black)

So you think the Roku app on Firestick will work better for you?
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