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lwajda
Newbie
‎09-21-2022 07:02 AM

The NewsOn app keeps crashing

NewsOn will not load for the past several days. I have restarted my ROKU several times and tried several connections in my house.  I uninstalled the app, then reinstalled, yet I have the same issue.

Is there an outage or something?

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1 REPLY 1
RokuKariza-D
Retired Moderator
‎09-21-2022 09:33 AM

Re: The NewsOn app keeps crashing

Hello @lwajda

Thanks for the post.

Does the issue only occur on the NewsOn app or across other channels installed on your Roku device?

Did you restart your Roku device before re-installing the channel? That step is crucial when performing the troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

Let us know how it goes!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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