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Josephi1
Level 8

The Little Things movie on HBO Max on TCL Roku TV - jittery streaming like WW84 had

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I'm trying to watch The Little Things on HBO Max on my TCL 55R635 Roku TV.  I'm seeing the exact same jittery video streaming problem that Wonder Woman 1984 had before they fixed it.  Anyone else having the same problem and were you able to fix it?

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MaryFranco
Roku Employee
Roku Employee

Re: The Little Things movie on HBO Max on TCL Roku TV - jittery streaming like WW84 had

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Hi @Josephi1,

Thanks for the post.

If the issue is only within the channel's content, this is a good indication that there likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Channels on Roku are created and maintained by each channel publisher. In this case, you'll want to reach out to that channel publisher directly to share your feedback. 

You can reach HBO Max support here: https://help.hbomax.com/

Thanks,

Mary


 

 

 

 

View solution in original post

1 Reply
MaryFranco
Roku Employee
Roku Employee

Re: The Little Things movie on HBO Max on TCL Roku TV - jittery streaming like WW84 had

Jump to solution

Hi @Josephi1,

Thanks for the post.

If the issue is only within the channel's content, this is a good indication that there likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Channels on Roku are created and maintained by each channel publisher. In this case, you'll want to reach out to that channel publisher directly to share your feedback. 

You can reach HBO Max support here: https://help.hbomax.com/

Thanks,

Mary


 

 

 

 

View solution in original post