Channel Issues & Questions

[Josephi1]

I'm trying to watch The Little Things on HBO Max on my TCL 55R635 Roku TV.  I'm seeing the exact same jittery video streaming problem that Wonder Woman 1984 had before they fixed it.  Anyone else having the same problem and were you able to fix it?

[MaryFranco · Accepted solution]

Hi @Josephi1,

Thanks for the post.

If the issue is only within the channel's content, this is a good indication that there likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Channels on Roku are created and maintained by each channel publisher. In this case, you'll want to reach out to that channel publisher directly to share your feedback. 

You can reach HBO Max support here: https://help.hbomax.com/

Thanks,

Mary