Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I honestly just think the activation link and just overall the HGTV website is broken. I've done everything from clearing my browsing history, connecting to the same WiFi as my TV, restarting the whole process and getting a new code, checking for any Roku updates, and nothing is working!! After putting in the activation code it says "Success you're ready to go" with a blank screen and a broken start over button. I have tried so many different codes my TV has given to me that I started to notice that any code I'd put into the activation box it would just direct me to the same "success you're ready to go" page. This is seriously stressing me out! Please help or contact the website editor to fix this issue. I'm sure many other people are dealing with the same thing but haven't reached out.
To be clear - it is NOT anything to do with account credentials. I don't get that far. When I go to the activation website and enter in the code displayed on the screen - the browser says success. However the app on Roku does not respond to the activation.
If not a Roku issue-when does Roku get involved on behalf of their customers? Many users are having the same issue- not isolated to a few.
I'm sure the roku engineers nouldreplicate the problem - communicate it to HGTV and work together to resolve.