Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Allstateallen
Level 7

Tennis Channel

I am trying to sign in with my cable provider, AT&T. I put the code in my phone here:https://tennischannel.com/activate/.

My phone says it is activated but my Roku returns to the home screen and it does not activate.  I have two brand new Rokus and it happens on both devices.  It just started recently. 

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MaryFranco
Roku Employee
Roku Employee

Re: Tennis Channel

Hi @Allstateallen,

We appreciate your post.

For more information about that channel's account authentication, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,

Mary

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