Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Shahrzad1114
Level 7

Tamashakhane persian channel

I had Tamashakhaneh until last night but been deleted automatically and doesn't give me the chance to add channel

97 Replies
Kyoumars1
Level 7

Re: Tamashakhane persian channel

I have the same issue. 

atc98092
Level 21

Re: Tamashakhane persian channel

I can find the channel in the channel store, but when I click details it returns to the main channel store page. I'm wondering if the owner of the channel pulled it, or if Roku discovered it was streaming media that it didn't have permission to stream. In that latter case, Roku will immediately pull the channel from all devices. They lost a huge court case because of pirated media being streamed from channels they authorized. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
rghanei
Level 7

Re: Tamashakhane persian channel

I have the same problem. The channel has been deleted and can not add it.

ROKU should have informed its viewers upon launching the program on TV, so that we don't have to waste our time trouble-shooting it or look for solution. Roku is worth nothing without Persian programs.

rghanei
Level 7

Re: Tamashakhane persian channel

I have the same issue.

Ne95
Level 7

What happened to tamashakhane channel?!!!

It disappeared from my tv

aamini
Level 8

Re: Tamashakhane persian channel

same here

aamini
Level 8

Re: Tamashakhane persian channel

when is this going to be resolved?

atc98092
Level 21

Re: Tamashakhane persian channel

If it was removed for streaming copyrighted material without permission, it's gone for good. This has happened in the past with channels that did this, and Roku isn't obligated to say why it was removed. That doesn't mean it wouldn't be a nice thing to do. But under the terms of agreement that users agree to when they first register a device, channels can be removed at any time without notice. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
aamini
Level 8

Re: Tamashakhane persian channel

why all of a sudden now?

I had this for over two years. No issues and now all of a sudden there are copyright issues.

ROKU must explain.