Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

TV stops playing Amazon Prime asking for an upgrade

TV stops streaming Amazon Prime asking for a TV and Cast upgrade to pro...?

What is this...

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Level 18

Re: TV stops playing Amazon Prime asking for an upgrade

What exactly are you seeing?

Is the Channel updated? Highlight it on

Home press star* and update.

Check your Amazon account do you still have Prime????

 

---A problem clearly stated is a problem half solved---.
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