Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Sanjoseeamon
Level 7

TV not picking up CBS All Access Subscription

Hi,

 

I have CBS All Access subscription through Roku. The Roku account is the same for all TVs in my house. Some will identify the CBS subscription and allow to watch, all expect the main TV. It takes me to the CBS subscription plan, when I choose one, it tells me I already have a plan. Goes around in a loop.

Using the same CBS login across devices. 

 

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