Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Lesjoe1
Level 7

TV keeps shutting down

I HATE this tv!  Can’t return it can’t afford new with covid issues! It shuts down several times a day !  I watch Hulu ! Shuts down, Netflix? Same . Hbo ! Same !  Every day all day over and over !!! Worst tv ever made ! Lesson learned. It’s not you . How many of us have this issue? They need to replace our TVs or shut down the factory ! Hate bad service 

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1 REPLY 1\
makaiguy
Community Streaming Expert

Re: TV keeps shutting down


@Lesjoe1 wrote:

I HATE this tv!  Can’t return it can’t afford new with covid issues! It shuts down several times a day !  I watch Hulu ! Shuts down, Netflix? Same . Hbo ! Same !  Every day all day over and over !!! Worst tv ever made ! Lesson learned. It’s not you . How many of us have this issue? They need to replace our TVs or shut down the factory ! Hate bad service 


Roku only supplies the operating system for a "Roku TV". This sounds like a hardware issue that needs to be referred to the manufacturer of the set.

Roku TV Manufacturer Support Contacts:
https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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