Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Hawk20011
Level 7

TV Show visible but fails to play

We've been watching The Rifleman and got to season 1 episode 14 and now cannot play the show at all anymore. I press play and nothing happens. I tried removing The Roku Channel, system restart, then reinstall and still the same issue. This happened last night so we waited until today to try again and still the same results.

Roku Device Model: 38100CA - Roku Streaming Stick+
Serial#: YH00DX919985 (26507D919985)
Device ID: 85-062-962
Software Version: 9.4.0 Build 4200-50
Timestamp: 2021-02-13 T17:22:45Z
Channel Version: 4.2 Build 3

 

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Hawk20011
Level 7

Re: TV Show visible but fails to play

Still no luck with this one show. Will it ever get fixed?

 

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