Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

TLC go Paid Subscription Not working

I'm trying to unlock a show on TLC go. I'm not the cat in the hat. Each time I hit Watch NOW, it gives me an error message saying This content is available to viewers who receive TLC as part of their pay TV subscription..OK I'm signed in with my optimum account. What the problem? I never had this problem before. Trying to get a live chat or an email address seems to be a huge mytery as well.

1 Reply
Level 21

Re: TLC go Paid Subscription Not working

Cat in the Hat or not, this is a question that should be directed to TLC and/or Optimum.

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