Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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GDSmith560
Newbie

Re: Cannot access TCM - format changed - will not allow me to sign in. Anyone else?

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Same issue - just as the TCM Screen opens, the entire App closes and reverts to the Main Roku screen. Tried repeatedly, including unplugging Roku and rebooting, but the same problem.

Since the App Icon appears to be new, and others Roku owners are having a similar issue trying to open/run the TCM App, suspect the issue may be tied to the recently updated App?

ZRXBILL
Newbie

Re: Cannot access TCM - format changed - will not allow me to sign in. Anyone else?

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I’m having the same problem. Sure hope it gets fixed soon.

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Fwms33
Reel Rookie

Re: Cannot access TCM - format changed - will not allow me to sign in. Anyone else?

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Nope did that several times and still not working 

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ToniL2222
Newbie

Re: Cannot access TCM - format changed - will not allow me to sign in. Anyone else?

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All of a sudden TCM tells me that a movie is not available and to select another for every movie. The app recently updated. I have a Roku television 7111x 

Software 10.0

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Re: Cannot access TCM - format changed - will not allow me to sign in. Anyone else?

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Same problem.  But even before, one could not stop and start a film in the middle on Roku.  Right now one can stream from the app on phone or ipad to the Roku using AirPlay, but even then, the Roku controller cannot fast forward to where you left off.  You must restart on the app, forward to where you want it, and then cast it.

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RichMark
Newbie

Re: Cannot access TCM - format changed - will not allow me to sign in. Anyone else?

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Forget it. This doesn't work.

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Vachon321
Streaming Star

Re: Cannot access TCM - format changed - will not allow me to sign in. Anyone else?

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Still haven't fixed the bug, hah? DREADFUL. Shame on them!

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dfc
Binge Watcher

Re: Cannot access TCM - format changed - will not allow me to sign in. Anyone else?

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Today is Labor Day so the earliest we'll see a fix is Tuesday 09/07/2021.

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boston
Reel Rookie

Re: Cannot access TCM - format changed - will not allow me to sign in. Anyone else?

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DID NOT WORK

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boston
Reel Rookie

Re: Cannot access TCM - format changed - will not allow me to sign in. Anyone else?

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Has this problem been corrected?

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