Channels & viewing

[NathanCa81]

Uninstalled,then did a system restart then,then readded the channel and still booted me off. This has to be a bug with their sept1 update

[mop_891]

I'm going with they broke the app. I'll wait a few days and see what happens. TYVM.

[grant5]

Provider is Spectrum.

[mop_891]

Ok it's the app. I pulled out my old ROKU premier, from 2020. It has the "old" version of the app and it's working. My new one is an Ultra LT from last year.

[grant5]

Thanks - BUT...tried this multiple times.  After performing the three steps in order, the app will open - but if I try to sign in so that I can actually watch the movies or tale advantage of the watch list - no luck.  There will be a very, very short flash of the authentication code that I should use to validate my provider, but it quickly disappears and then throws me out.  If I next try to open the app after this, it flashes a partial TCM home screen - and then back to the ROKU home page and the app logo.  All this happened on 1 September - I had no issues prior to this.

[DBDukes]

@grant5 

Keep in mind that the date you got the update may not be the date the update was released. Roku will automatically update the system and apps when it calculates that it can, but that may not always been when the update is available. So, calling it a September 1 update may nor may not be correct.

What is the app version? Highlight the app on the menu, press the Options button, then look for the version and build number.

Check the version of the other Roku device and see what it is.

[grant5]

OK:  Model is the ROKU Express 3930X.  Software is Version 10.0.0 build 4209-AE.  Thanks!

[DBDukes]

@grant5 

I'm talking about the TCM app. 

Although the Roku model number and software version are always good to include in any issue report.

[grant5]

TCM App version is Version 1.0 - Build 81

[DBDukes]

@grant5 

I'm finding an app called Watch TCM. I assume that's actually the app in question?