Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

TCL Roku TV plays ads during YouTube videos, but other Roku devices don't

I recently bought my first TCL Roku TV and it works great.  But I can't figure out why it plays ads during YouTube videos.  I have several Roku devices throughout the house and the TCL TV is the only one that does this.  If I play the same video on the Premiere Plus, the ads only play in the beginning (which is fine).  But that same video on the TCL will have ads scattered throughout the video.

I read somewhere that video creators can choose to include ads throughout the video, but wouldn't my other Roku devices play them too?  The TCL is the only one that does this.  It's incredibly annoying, especially when we're watching one of those ASMR videos at night and a loud commercial jolts us awake.

 

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