Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
TBS channel - we were unable to authenticate your device and can't continue
I watch TBS channel all the time and today it said oops there was a problem. Sorry for the inconvenience! Here's what happened: Sorry but we were unable to authenticate your device and can't continue. I tried uninstalling, reboot, reinstalling, reboot, and it didn't work. I also tried factory reset, and that didn't work either. I also tried unplugging it for a day and plugging it back in and it didn't work. What should I do? Has anyone else had this problem?