Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I cannot play either of these channels. The message generated is
Watch TBS Application Error (popup heading)
Oops... there was a problem. Sorry for the inconvenience!
Here's wahat happened:
Very helpful. I have rebooted the Roku; removed the apps, rebooted the Roku and then reinstalled the apps. Logged out and then reactivated the apps. None of that works. It looks like it is going to work and then it pops up the message above. Once it fails you have to hit the home button to get back to the menu. You cannot back your way up to that menu.
I have no issues playing both apps on a firestick.
This is Roku 4 (4400X) Software 9.1.0 build 4111-17
As listed in my post, I have removed the apps, rebooted the device and reinstalled the applications. There is no change. I also do not have this issue on an Amazon Firestick. Don't have any issues with other apps.