Channel Issues & Questions

[Tonyf]

I subscribe to Frontier communication as my cable provider and have been running the Syfy and history channels for several months. Now all of a sudden when I try and load shows I get the message that the channels need to be re-authenticated but there is no way to do it. All that shows is an error message and a try again button. 

[RokuDanny-R]

@Tonyf 

Thanks for the note.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny