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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Cinzip
Level 7
‎04-29-2019 10:05 AM

Suddenly unable to access A&E; Lifetime

Roku 3 now cannot access A&E and Lifetime streaming channels. When I click on channel icon, I get to a splash screen and then immediately back to channel list. No login option, no activate option. I rebooted router and Roku device twice, no difference. I even deleted the channels and re-installed, no difference. Other channels (Netflix, Hulu, Amazon, CBS) all fine. Have not changed my cable plan. I'm with Spectrum. What's up? How to fix?
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makaiguy
Level 17
‎04-29-2019 08:30 PM

Re: Suddenly unable to access A&E; Lifetime

When uninstalled did you restart your Roku before re-installing?   Thus step is necessary to be sure there are no vestiges of the old installation still hanging around in memory.
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Cinzip
Level 7
‎04-30-2019 01:04 PM

Re: Suddenly unable to access A&E; Lifetime

I don't remember! I'll do it again this evening.
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