Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Search instead for 
Did you mean: 

Subtitles Switching ?

Hi
I am currently watching a Chinese program on Viki where I use the subtitles.  When I go to my Great Courses App to watch a program in English I have to go all the way back to settings accesability to turn the subtitles off.  Can't Roku remeber which channels I use subtitles for and which ones I don't ?
0 Kudos
1 Reply
Roku Employee
Roku Employee

Re: Subtitles Switching ?

Hi,

Thanks for letting us know about the issue that you are experiencing.

Please be aware that you can control closed captioning during playback by pressing the * button to open the Option menu. From there you can can select when captions appear.

For more information regarding closed captioning, please visit our support page: https://support.roku.com/article/208756848-how-do-i-enable-closed-captioning-

Thanks,
Danny
Danny R.
Roku Forum Moderator
0 Kudos