Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Subtitles Switching ?

I am currently watching a Chinese program on Viki where I use the subtitles.  When I go to my Great Courses App to watch a program in English I have to go all the way back to settings accesability to turn the subtitles off.  Can't Roku remeber which channels I use subtitles for and which ones I don't ?
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Roku Employee
Roku Employee

Re: Subtitles Switching ?


Thanks for letting us know about the issue that you are experiencing.

Please be aware that you can control closed captioning during playback by pressing the * button to open the Option menu. From there you can can select when captions appear.

For more information regarding closed captioning, please visit our support page:

Danny R.
Roku Forum Moderator
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