Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Subscription

I purchased showtime in my living room tv. I come to my bedroom to watch it and it’s telling me i need to purchase the subscription. It doesn’t transfer ? Like Hulu and Netflix’s. Or how do i get it with out putting my info in again and being charged twice

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3 Replies
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Level 17

Re: Subscription

Did you subscribe to Showtime directly on the Showtime website, or through Roku?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: Subscription

Thru ruko. But on the showtime app i downloaded on ruko 

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Roku Employee
Roku Employee

Re: Subscription

@Alaijamommy 

When you signed up for Showtime, did you watch the content through The Roku Channel or through the Showtime channel itself?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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