Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Subscription Impact Plus

I bought a subscription to Impact Plus. I can see it in My subscriptions and it is active. I go to the Roku TV device, which is under my account. When I try to see the Impact Plus channel, it asks me for username and password. I logged in successfully what it still does not let me see anything. 

Any suggestions? Thanks in advance.

0 Kudos
1 Reply
Highlighted
Level 17

Re: Subscription Impact Plus

Where are you located?  Impact Plus has some geographical restrictions due to contracts with distributors in some parts of the world.  See the FAQ on the Impact Plus website.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
0 Kudos