Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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EliseL
Level 7

Subscription Cancellation

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I am trying to establish if I currently have a certain subscription channel on my Roku TV of whether it was effectively cancelled. It tells me to go to that Partner Subscription Channel, and then to the Manage Subscription, and then to cancel subscription. If no option appears to "Manage Subscription" then does that mean that there is no subscription currently?

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renojim
Level 21

Re: Subscription Cancellation

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I'm not sure what you're asking, but your subscriptions paid through Roku would be shown at https://my.roku.com/account/subscriptions .  If there are none there then you could have some kind of subscription paid directly to the provider.  You'd have to check with them.

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renojim
Level 21

Re: Subscription Cancellation

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I'm not sure what you're asking, but your subscriptions paid through Roku would be shown at https://my.roku.com/account/subscriptions .  If there are none there then you could have some kind of subscription paid directly to the provider.  You'd have to check with them.

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