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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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ESO
Level 7
‎06-03-2020 09:15 AM

Streaming channels still not working after 5/30/2020

Still not able to access streaming channels after May 30th “ global certificate expiration” and there are no updates from Roku support S to when/ if ever it will be fixed. Software upgrade didn’t do a thing 

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RokuDanny-R
Roku Employee
Roku Employee
‎06-03-2020 02:42 PM

Re: Streaming channels still not working after 5/30/2020

@ESO 

Thanks for the post.

Try removing the channels from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? If your issue is still not resolved, what channels are you still experiencing the issue on?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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