Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Mark27
Level 7

Streaming Stick + disconnects from WIFI

For the past two days I’ve had to manually reconnect my ROKU Streaming Stick + as if it’s newly out of the box. All setting are lost and I have to go through the entire set up process.

0 Kudos
2 REPLIES 2\
renojim
Community Streaming Expert

Re: Streaming Stick + disconnects from WIFI

Are you using the supplied power adapter and not your TV's USB port?
                                                                                                                                   

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Mark27
Level 7

Re: Streaming Stick + disconnects from WIFI


@renojim wrote:

Are you using the supplied power adapter and not your TV's USB port?
                                                                                                                                   


I’m using the TV’s USB

0 Kudos