Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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thefallingbird
Level 7

Star Trek Theme no longer available

It seems that the Star Trek themes are no longer available on my Roku Premier. it was my favorite theme. In fact many themes appear to not be available. 

I’m able to find it if I search under channels but get an error if I try to add it. Any ideas? Are themes being removed? 

Theme Link

https://channelstore.roku.com/details/ebd830d0602f9d9ae44e031dc45227c8/star-trek-the-next-generation...

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3 Replies
makaiguy
Level 21

Re: Star Trek Theme no longer available

Did your Premiere just update to Roku software version 10?  Perhaps some old themes are not compatible with the new version currently being rolled out.

Settings > System > System update will show you your Roku version and when it was installed.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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StreamerUser
Level 16

Re: Star Trek Theme no longer available

@thefallingbird wrote:

It seems that the Star Trek themes are no longer available on my Roku Premier. it was my favorite theme. In fact many themes appear to not be available. 
 

I’m able to find it if I search under channels but get an error if I try to add it. Any ideas? Are themes being removed? 
 

Theme Link

https://channelstore.roku.com/details/ebd830d0602f9d9ae44e031dc45227c8/star-trek-the-next-generation...

What firmware version is your Premiere running?

Just tested both the ST: TOS and ST: TNG themes/wallpapers on all 7 of my Roku devices running different firmware versions, and they all work properly/as they did before.

Check for updates (Settings/System/System updates/Check now) and then restart, and check for updates again.

After that, if either is installed (and they are for all 7 of my Rokus), they will appear under Wallpaper.

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thefallingbird
Level 7

Re: Star Trek Theme no longer available

Looks like I’m still on version 9.4.0.x. I’m hoping if that is the case they continue to support the themes. 

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