Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Hooper1
Level 7

Spotify

I have a Roku Ultra running OS 8.1 and am trying to find the Spotify channel.

I called Roku tech support and they said the OS should support it and sent me a link to add the channel.  Tech support also indicated OS 8.1 is the lastest for my device.

I added the channel on my account using my PC but it is not showing up using the Roku Ultra on my TV.

Any ideas?
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1 Reply
DBDukes
Level 9

Re: Spotify

"Hooper1" wrote:
I have a Roku Ultra running OS 8.1 and am trying to find the Spotify channel.

I called Roku tech support and they said the OS should support it and sent me a link to add the channel.  Tech support also indicated OS 8.1 is the lastest for my device.

I added the channel on my account using my PC but it is not showing up using the Roku Ultra on my TV.

Any ideas?

Spotify requires 8.2 for Roku TVs, and 9.0 for boxes/sticks. https://blog.roku.com/spotify

When your device updates to 9.0, you'll be able to access it.
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
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