Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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BeHappy2022
Level 7

Spotify won't start - just gets stuck

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Spotify gets stuck on black screen with spotify logo for two days now. When I try to rate the channel and provide feedback the rating still shows as unrated. Any suggestions or idea what's going on? Thanks.

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BeHappy2022
Level 7

Re: Spotify won't start - just gets stuck

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I'm finally able to open spotify but interestingly, it still won't allow me to rate it or provide feedback. 

 

Also, my Roku won't receive updates. But spotify works now so who cares if I can't update, right. Smiley Happy

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BeHappy2022
Level 7

Re: Spotify won't start - just gets stuck

Jump to solution

I'm finally able to open spotify but interestingly, it still won't allow me to rate it or provide feedback. 

 

Also, my Roku won't receive updates. But spotify works now so who cares if I can't update, right. Smiley Happy

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PBradz
Level 7

Re: Spotify won't start - just gets stuck

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What did you do to get Spotify working? 

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