Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
DaveTheRave1
Binge Watcher
‎06-02-2022 05:47 AM

Re: Spotify won't open on TCL series 5. Kicks back to homescreen.

@Nunner @RokuDanny-R @RokuKariza-D 

I still have the same thing also, I posted video yestrday of it happening

I cant do anymore factory resets, setting up all my apps over again is so annoying...lol

"going to add channels, searching Spotify, and click open from there. The screen flashes quickly and returns back to that screen"

0 Kudos
koningsblau420
Newbie
‎10-07-2022 10:14 PM

Re: Spotify won't open on TCL series 5. Kicks back to homescreen.

Hey, did you find a solution to this problem?

I have friends with the same 55" TV (that they did NOT buy from Walmart), and its working fine for them.

Seems like Roku and Spotify are both unconcerned with fixing this problem.

0 Kudos
klucks2404
Reel Rookie
‎10-08-2022 07:27 AM

Re: Spotify won't open on TCL series 5. Kicks back to homescreen.

Not yet. Still having the same problem, even after performing a system update every so often. Agreed, neither company wants to take responsibility for the bug or the initiative to fix it. I will post an update if I ever get it to work. 

0 Kudos
Nunner
Channel Surfer
‎10-09-2022 06:26 PM

Re: Spotify won't open on TCL series 5. Kicks back to homescreen.

Mine still doesn’t work, and it’s made me gun shy on both TCL and roku. The last tv I got is android based. While I don’t like the interface as much, it doesn’t have any issues like this.

0 Kudos