Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Shelbsmontana93
Level 7

Spotify won’t open, no updates available

Spotify will not open and just says it “can’t run channel” and to check connection. I’ve checked for system updates, I’ve removed the app and redownloaded it, I’ve done a complete system reset and I also tried removing all the channels and adding them again. Nothing worked. There are no new system updates available when I check. I’ve also reached out to Spotify and they told me the issue is coming from Roku. 

5 REPLIES 5\
JC12
Level 10

Re: Spotify won’t open, no updates available

Same thing here my friend, Roku murdered Spotify 

0 Kudos
Guynraleigh01
Level 9

Re: Spotify won’t open, no updates available

I have had the same issue with no end in sight, after the Roku update, Spotify will no longer open. I have removed and rebooted and reinstalled the app same issue want open. I have reached out to Spotify on Twitter says to their issue.

0 Kudos
Simonash
Level 7

Re: Spotify won’t open, no updates available

I'm also having the same issue. Began last week. Spotify version 2.8.90 won't open. Tried uninstalling, rebooting, reinstalling, but nothing happens. Please help! 

0 Kudos
Aromantic
Level 8

Re: Spotify won’t open, no updates available

I have been having the same problem for days. Spotify says to contact Roku.

 

9102EU - Roku Streambar

YL00D9370555

2E107D37055

10.0.0 build 4209-95

 

Thanks

 

Johnandlori
Level 7

Re: Spotify won’t open, no updates available

I have been having the same issue for about 2 months with TCL-Roku TV. I have deleted the app from the tv about 6 times and then reload it.  It doesn't open to even get me to the log in.

My app works just fine on my iphone.  But my iphone doesn't recognize my tv anymore.

Spent 2 hours on a chat with spotify today , a guy in the Philippines, and his last statement was to contact Roku.  All my software keeps coming back as OK and that I have the latest updates.  The last one was June 29, 2021.  Don't know what else to try.  I don't want to do a factory reset because I think all my subscriptions will be lost.