Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Roku Employee
Roku Employee

Re: Spotify still makes my Roku reboot, resolved my issue

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@d725 

Thanks for the post.

What troubleshooting steps have you tried so far? 

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Spotify still makes my Roku reboot, resolved my issue

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I think my problem is related to this thread.  Spotify on my Rodu Express just crashes when selected.  Nothing happens, no error messages, just roku freezes and then reboots on its own after 30 sec or so.  spotify works fine on my other roku and on my ipad.  I don't do facebook so can't use that technique.  Can you help?  i tried deleting and re-adding the application but that didn't help.

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Level 7

Re: Spotify still makes my Roku reboot, resolved my issue

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I opened Spotify on my mobile and then on my Roku, I played (any) track on my mobile, then in settings on the Spotify app on my mobile under 'devices', select 'connect to a device' (make sure your mobile and Roku are on the same network) then choose my Roku and it worked! I can now use Spotify on my Roku - Hope this helps :-)

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