Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Spotify not loading

All of the sudden, my Spotify won't load on my Roku TV.  We use it every day.  Anyone else have issues today?  Suggested fixes?

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3 Replies
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Level 20

Re: Spotify not loading

I didn't have Spotify installed on my Roku devices, so I just added it. Started and played on my Sharp Roku TV without a problem. Try rebooting your TV (not just turning it off and on), and if it still fails remove the channel, reboot the TV (critical, do not skip), then reinstall the channel. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Level 7

Re: Spotify not loading

Recently Spotify stopped working.  It says not enough space. So I removed many channels and still have error, no space. I don't have a smart tv, hence buying a Roku. I don't know how to reboot my TV, the Roku, yes

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Roku Employee
Roku Employee

Re: Spotify not loading

@Johnniek 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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