Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Jazzyleigh25
Level 7

Spotify crashes back to home screen

My Spotify is not loading it just keeps kicking me out on the channel and putting me back on the Home Screen but the app itself is working. Anyone else having the issue? 

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RokuKariza-D
Roku Employee
Roku Employee

Re: Spotify

Hello @Jazzyleigh25

I hope you're doing well.

Could you clarify to us what you mean by the app itself is working? Is that the Spotify app installed on your mobile phone or Roku device? 

Please let us know and we'll assist you from there.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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