Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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BradRio
Level 7

Spectrum not working after putting smart speaker on.

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All Icons work on my ROKE except Spectrum.  Spectrum with Roku works on other two TVs.  I added a Roku Sound Bar to problem TV . TV (Samsung) has ARC HDMI connection.  When I click on Spectrum Icon on problem TV it appears to engage but then returns to ICON page. All other services work.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Spectrum not working after putting smart speaker on.

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@BradRio

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Spectrum support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Spectrum support here: https://www.spectrum.net/support/

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Spectrum not working after putting smart speaker on.

Jump to solution

@BradRio

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Spectrum support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Spectrum support here: https://www.spectrum.net/support/

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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