Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8

Re: Spectrum app

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Yes, It must be some type of communication issue. I am only having issues with any channel associated with my Spectrum TV account. I tried loading a few TV channels, that required cable subscription, and they won't activate. My streaming apps( netflix, disney+, youtube) are loading with no issues

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Level 7

Re: Spectrum app

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same issue here. error RGE-1001. other apps work

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Level 7

Re: Spectrum app

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I am having the same problem here, did all the steps to see if I could fix it, not able! :-(

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Level 7

Re: Spectrum app

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Same problem here, unforunately, I am not seeing any answers.

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Level 7

Re: Spectrum app

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Having same issue seems the system did an update now spectrum won’t load just keeps cycling to RGR-1001
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Level 8

Re: Spectrum app

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Same here. 

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Level 7

Re: Spectrum app

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The Spectrum app not opening
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Level 7

error code RGE-1001

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I have this code on all Roku Express units   What to do?  I have tried resetting

Thanks

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Level 7

Re: Spectrum app

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I finally got a Roku Tech rep on the phone and they said I need to contact Spectrum because issue on their end.  I stated that seemed weird as its an App on the Roku and said they should post an announcement on their website to alert all Spectrum users.  We'll see how this goes next.

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Re: Spectrum app

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We’re also unable to connect to Spectrum this morning. 11/15/19

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