Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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stiletto
Level 7

Spectrum app on Roku Ultra requires firewall on Spectrum router to be turned off?

Has anyone else found that the Spectrum app just causes the Roku Ultra to reboot itself unless you have the firewall on your Spectrum router turned off?  Or, more importantly, has anyone found a fix/workaround for this?  Spectrum's "support" advice was to leave the firewall off.  I don't consider that an acceptable solution.  No one at Spectrum support could tell me what the app is trying to do (protocol/port/etc.) so that I could simply allow the traffic with the firewall turned on.

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boogernose
Level 18

Re: Spectrum app on Roku Ultra requires firewall on Spectrum router to be turned off?

If you want to forward 80 and 443.

But I doubt you need to as they are the same ports used for HTTP.

I think a software firewall is better regardless of which system you use.

I would just leave it off in the Router.

 

 

---A problem clearly stated is a problem half solved---.
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