Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I'm currently having issues with the spectrum app. I watched it this morning and everything was fine. Now, the guide how's up, I can click on what I want but then I get error RLP-999 code. I have unplugged/plugged Roku and then checked for any updates in settings. Any other suggestions?
Channels on Roku are developed and maintained by the channel developer themselves. Since you're getting an error code within the Spectrum channel, it'll be best to reach out to their customer support team to get help. They are the best ones to provide the appropriate resolution or troubleshooting steps related to the error code you received.
@Wyspy22 I have uninstalled Spectrum, updated Roku, reinstalled Spectrum and restarted Roku. I still get error message. It appears Spectrum wants to start. I see Spectrum checking subscription, channels start to appear, then lovely error message. Ugh. Thanks.
When removing the channel, please make sure that you are restarting your Roku device before adding the channel back again.
If you are still unable to resolve we would recommend reaching out to Spectrum support directly regarding that specific error code. Many channels on Roku are developed and maintained by the channel provider themselves.