Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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TxAnn
Level 7

Spectrum app channels

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I use my Roku Premiere+ for my Spectrum app.

Every time I try to select all movies, or news, or sports channels, I get all different unrelated channels,

or it's totally missing channels on the lineup.

Even when I choose the local channels, some are missing.

Is it the Roku or Spectrum?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Spectrum app channels

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@TxAnn 

Thanks for the post.

If you are within the Spectrum channel and are having issues, you'll want to contact Spectrum support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Spectrum support here: https://www.spectrum.net/support/

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Spectrum app channels

Jump to solution

@TxAnn 

Thanks for the post.

If you are within the Spectrum channel and are having issues, you'll want to contact Spectrum support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Spectrum support here: https://www.spectrum.net/support/

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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