Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Spectrum On Demand

On my Spectrum App on Roku, We cannot see any of the listings for episodes on the app for On Demand shows. We only see the title screen for the show. Before the update, it worked fine. We tried to reboot the Roku and deleted and reinstalled the app as well.


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Level 16

Re: Spectrum On Demand

Try this 3 step process, in this order:
Delete channel
Restart Roku
Reinstall channel

For channels requiring log-in, you'll have to sign in again.
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