Channel Issues & Questions

[Acorn25]

Our internet went out briefly this evening. When I access spectrum through my ROKU, the channel guide does not come up. It's been swirling for about an hour. Never had this problem before.

[RokuDanny-R]

@Acorn25 

Thanks for the inquiry.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny